Made for small businesses
Replies that sound like you — in the time it takes to pour your coffee.
For every owner who answers their own reviews, and wants them to actually sound like it.
Review
"Loved the haircut, but I waited almost 20 minutes past my appointment time to get in the chair."
Tone
Reply draft
Click a tone →Built for
Chrome Extension
Right where you reply.
Open your reviews on Google Business Profile and a Reply AI button sits next to every reply box. Click it, and three drafts land already filled in with that review. No copying, no pasting, no losing your place.
What it does
Click the button on any Google review and Reply AI takes it from there.
Reads every review automatically
Even rating-only ones with no text at all. Nothing to copy, nothing to paste.
Matches the tone to the rating
A 1 or 2-star review opens on Apologetic, a 5-star on Warm. Switch anytime.
Already sounds like you
Your brand profile shapes every draft, so it reads like your business, not generic AI.
Fills the reply box for you
Pick your favorite draft and it drops into the box on its own.
You always hit Post
Nothing publishes until you say so. Reply AI drafts, never posts.
Off Google? The popup works anywhere: paste a review from Yelp, TripAdvisor, or your inbox, and it drafts the same way.
Dana M.
1 hour ago★★★★★
Food took forever and my coffee was lukewarm by the time it arrived.
Reply AI drafts. It never posts.
Marcus T.
3 hours ago★★★★★
Best breakfast in the neighborhood, hands down.
How the extension works
- 1
Install and sign in
Add Reply AI to Chrome and sign in with your email. It's free, with unlimited drafts while we're getting started.
- 2
Click the button on a review
On your Google Business Profile, a Reply AI button sits on every reply box. Click it and it reads that review for you.
- 3
Pick a reply, then post
You get three drafts already in your voice. Pick one and it drops into the box on its own. Read it over and hit Post, that part is always yours.
Install in one click.
Free. Takes five seconds. Pin it to your toolbar and you're ready to draft from any tab.
Add to Chrome →Free to install · Privacy-safe
What's next
The button on Google Business Profile is live. What comes next is automation: Reply AI drafting for you before you even open the page, with you still the only one who ever hits Post.
Automatic drafts for new reviews
A new review lands and Reply AI drafts the reply in the background, automatically, with a badge when it is ready for you.
Every platform, inline
The same button next to your reply box on Yelp, TripAdvisor, and Facebook, not just Google.
Full automation, minus the Post button
Every new review drafted and queued in one inbox. You read, tweak, and tap Approve from anywhere. Posting stays yours, always.
The web tool
Three steps, no extension required.
Not on Google Business Profile, or just want the plain version? Paste a review, pick a tone, get three drafts, in under a minute.
Sarah M.
Google review★★★★★
Food was good, but we waited over 40 minutes for it and no one checked on our table once.
Pick how you want to sound.
"You're right, 40 minutes with no check-in is too long, and we're sorry. Glad the food landed well once it got there."
"We take the honest feedback seriously. The wait and the missed check-ins fell short, and we're working on both."
"That's on us, and I'm sorry. Forty minutes with no one stopping by isn't the night we wanted for you."
Three drafts in your tone. Pick one, copy, done.
Forty minutes is too long, and I'm sorry no one checked in. Glad the food was worth the wait, at least.
That wait with no check-in isn't our pace, and we're sorry. Glad the food itself hit the mark.
Sorry we left you waiting that long. It means a lot the food still landed well. We'd love another shot.
<0s
From paste to draft.
0
Tones: Professional, Warm, Apologetic.
∞
Generations, free while we're getting started.
Personalization
Context makes every reply yours.
Templates default to generic, and sometimes invent details that were never there. Your context keeps every word true.
Toggle to compare ↓
J. Daniels
★ · 2 days ago
Food was cold by the time it got to the table and we waited forever. Not coming back.
Generic AI reply
Polite filler, plus an invented detailHello, thank you for taking the time to share your experience with us. We've spoken with Chef Marco and the kitchen teamabout the wait, and we sincerely apologize for the inconvenience. We strive to provide the best service possible, and we hope you'll give us another chance to serve you.
That's the difference. Templates default to generic, sometimes inventing details that were never there. Context keeps every reply true to your business.
Your brand profile
Set it once. Every reply sounds like you.
Tell Reply AI who you are in about two minutes. From then on, every draft, on the web and in the extension, is written in your voice.
Your profile
- Business
- Ada's, a neighborhood coffee shop
- How you sound
- Warm, a little playful, first names
- Never say
- "We apologize for the inconvenience"
- Sign-off
- See you soon, Ada
Best oat latte in the neighborhood and the staff always remembers my name.
Reply AI draft
✓ PersonalizedYou just made our whole morning. Remembering your name is kind of our thing around here, and that oat latte is a point of pride. See you soon, Ada
Without a profile you would still get a solid reply. It just would not sound like Ada.
Save hours every week
Stop staring at the review tab wondering how to respond. Let Reply AI draft it for you.